Savor Food Tours Data Warehouse
- Seven Apps, One Source of Truth
The team was already comfortable using AI in everyday work, and was ready to up-level their tools. But Claude couldn't answer questions about data it couldn't access. The solution: a single source of truth with a custom Claude connector.
See How It Works →
THE RESULT
Cross-business information available instantly,
in plain English.
Setting up the meta database has given us a richness of insight into our data I was seeking but had no clue how to achieve with our disparate systems.
- Annie Sim, Owner · Savor Food Tours
The Challenge
Spoon-feeding the AI the data it needed each time was too much work.
Savor had Claude and they had plenty of data (the founder jokingly calls herself a "data hoarder"). They were using Claude every day, and while they'd had some success doing things like uploading spreadsheets to Claude and asking it questions, sourcing the data was a manual process that took effort each time. It was often faster to answer reporting questions manually. Simple questions like "which sells better, our 10am or our 11am departure?" or "how many guests who booked the OG tour also go on to book the Dinner tour?" took an export, a spreadsheet, and a Thursday afternoon, so in practice they rarely got asked. They also tried an AI customer support assistant, but it can only give answers about what it knows, and it can't read live availability numbers and made unreasonable promises to clients on their behalf.
The problem wasn't the tools, it was the connections.
What We Built
One place where every fact lives together, connected to AI the whole team can question.
One Source of Truth
Guest records, vendor payment records, variable costs from QuickBooks, private tour concierge contacts, even breakdowns for physical goods, all in one place.
Updates Itself
Up-to-the-minute on bookings. Scrubbed of sensitive information and read-only, so there's zero chance of corrupting existing systems.
Ask in Plain English
Connected to Claude. "Who's on tomorrow's 10am tour?" returns the roster with dietary flags attached.
Finds What You Already Own
Three years of bookings became one revenue curve. Every ticket, departure, private tour and inquiry, every vendor payment, affiliate booking and signed waiver, now in one place.
Real Questions Claude Can Now Answer
Questions that used to mean exports, a spreadsheet, and a Thursday afternoon. Open one to see what comes back.
Did sales go down when we raised prices last month? If so, did net profit actually increase?
Passengers down twenty percent, revenue up ten. An actual answer in ten minutes, instead of a question nobody could afford to ask.
Based on our past ticket prices, adjusted for seasonality, what is the optimal ticket price?
Three findings, two interactive models, one disproven idea, and the decision list for each season.
How many guests have booked more than once?
A table, with totals and percentages in seconds.
What Changed
Strategy sessions get live answers to questions like "What's our median booking lead time?" instead of requiring a break to run reports. Answers are available in seconds, which allows for deeper exploration and better insights
Manual copy-pasting is no longer a part of any workflow
The owner built a sales-training tool on top of the warehouse data, so a new salesperson can practice mock calls without her sitting in on every one
Unlocked the ability to use AI-powered inquiry robots: the champion of their speed-to-lead campaign. Read the case study
Oh my gosh, I'm so jazzed. Noah, you've created a monster!
Tired of spoon-feeding your AI?
Have your own Single Source of Truth with a connected Claude, and unlock the real potential of AI in your business.